Sunday, September 20, 2015

Seeking Perfect Part-time Momo Peep

Momo is a happy • lucky • lifestyle shop located in Seattle’s Chinatown/International District. We are seeking new team members to help build the business and make our unique boutique and neighborhood a nationwide destination. 

Interested?
1. Get familiar: Read through this blog, FB: MOMOseattle,  yelp: Momo in Seattle
2. Come to the shop and look around: 600 South Jackson Street in Japantown
3. Drop us an email with a paragraph or two about why you are the ideal next Momo Peep and what you can contribute to our shop and community, along with your résumé and three references. lala@momoseattle.com

The Ideal Momo Peep:
- Has a minimum of two years of retail/customer service experience
- Is comfortable working independently or as part of a team
- Learns quickly and is a self-starter without being a renegade
- Genuinely enjoys interacting with people, is positive and open
- Is adept with computers and POS system
- Familiar with the Chinatown/International District, and can act as concierge
- Must be flexible to work weekdays/weekends and holidays including weeks up to Christmas

The Job Description in Three Parts:
1. Customer Service
- Greet customers upon entry and support our sales approach of encouraging exploration in a relaxed atmosphere
- Engage the customer; ascertain interests and needs by listening
- Answer questions about the neighborhood and shop, share stories behind relevant merchandise
- Recommend selection based on input and assist in locating appropriate size, color, etc.
- Explain use and care of merchandise; demonstrate if necessary
- Assist customers in trying on or fitting clothing and/or accessories
- Bag or package purchases, and wrap gifts
- Establish first-name rapport, thanking customer for shopping

2. Computer & Clerical
- Open register and close/reconcile by counting money, separating charge slips, and balancing cash drawer
- Compute sales prices, total purchases and process cash or credit payments
- Understand and execute exchange/return policies
- Maintain knowledge of current sales and promotions
- Inspect, prepare and ticket merchandise to ready for purchase
- Receive product into POS, update pricing and reconcile discrepancies with suppliers
- Restock and inventory merchandise

3. Shop Keeping
- Attractively arrange and display merchandise to captivate customers and promote sales
- Maintain a pleasing ambiance with appropriate music, temperature and pleasant smell
- Clean and tidy public space of shelves, counter tops, tables; vacuum and mop floors
- Organize and maintain non-public areas of back stock and store supply storage
- Watch for and recognize security risks and thefts, know how to prevent or handle these situations

The Fine Print:
- Excellent verbal skills, Japanese, Chinese or Vietnamese speaker a plus
- Part-time: two to four days a week
- Pay DOE
- Employee discount, clothing stipend based on merit






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