Sunday, September 20, 2015

Seeking Perfect Part-time Momo Peep

Momo is a happy • lucky • lifestyle shop located in Seattle’s Chinatown/International District. We are seeking new team members to help build the business and make our unique boutique and neighborhood a nationwide destination. 

1. Get familiar: Read through this blog, FB: MOMOseattle,  yelp: Momo in Seattle
2. Come to the shop and look around: 600 South Jackson Street in Japantown
3. Drop us an email with a paragraph or two about why you are the ideal next Momo Peep and what you can contribute to our shop and community, along with your résumé and three references.

The Ideal Momo Peep:
- Has a minimum of two years of retail/customer service experience
- Is comfortable working independently or as part of a team
- Learns quickly and is a self-starter without being a renegade
- Genuinely enjoys interacting with people, is positive and open
- Is adept with computers and POS system
- Familiar with the Chinatown/International District, and can act as concierge
- Must be flexible to work weekdays/weekends and holidays including weeks up to Christmas

The Job Description in Three Parts:
1. Customer Service
- Greet customers upon entry and support our sales approach of encouraging exploration in a relaxed atmosphere
- Engage the customer; ascertain interests and needs by listening
- Answer questions about the neighborhood and shop, share stories behind relevant merchandise
- Recommend selection based on input and assist in locating appropriate size, color, etc.
- Explain use and care of merchandise; demonstrate if necessary
- Assist customers in trying on or fitting clothing and/or accessories
- Bag or package purchases, and wrap gifts
- Establish first-name rapport, thanking customer for shopping

2. Computer & Clerical
- Open register and close/reconcile by counting money, separating charge slips, and balancing cash drawer
- Compute sales prices, total purchases and process cash or credit payments
- Understand and execute exchange/return policies
- Maintain knowledge of current sales and promotions
- Inspect, prepare and ticket merchandise to ready for purchase
- Receive product into POS, update pricing and reconcile discrepancies with suppliers
- Restock and inventory merchandise

3. Shop Keeping
- Attractively arrange and display merchandise to captivate customers and promote sales
- Maintain a pleasing ambiance with appropriate music, temperature and pleasant smell
- Clean and tidy public space of shelves, counter tops, tables; vacuum and mop floors
- Organize and maintain non-public areas of back stock and store supply storage
- Watch for and recognize security risks and thefts, know how to prevent or handle these situations

The Fine Print:
- Excellent verbal skills, Japanese, Chinese or Vietnamese speaker a plus
- Part-time: two to four days a week
- Pay DOE
- Employee discount, clothing stipend based on merit

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