Momo is a happy • lucky • lifestyle shop located in Seattle’s Chinatown/International
District. We are seeking new team members to help build the business and make
our unique boutique and neighborhood a nationwide destination.
Interested?
1. Get familiar: Read through this blog, FB: MOMOseattle,
yelp: Momo in Seattle
2. Come to the shop and look around: 600 South Jackson
Street in Japantown
3. Drop us an email with a paragraph or two about why you
are the ideal next Momo Peep and what you can contribute to our shop and
community, along with your résumé and three references. lala@momoseattle.com
The Ideal Momo Peep:
- Has a minimum of two years of retail/customer service
experience
- Is comfortable working independently or as part of a team
- Learns quickly and is a self-starter without being a
renegade
- Genuinely enjoys interacting with people, is positive and
open
- Is adept with computers and POS system
- Familiar with the Chinatown/International District, and can
act as concierge
- Must be flexible to work weekdays/weekends and holidays
including weeks up to Christmas
The Job Description in Three Parts:
1. Customer Service
- Greet customers upon entry and support our sales approach of encouraging exploration in a relaxed
atmosphere
- Engage
the customer; ascertain interests
and needs by listening
- Answer questions about the neighborhood and shop,
share stories behind relevant merchandise
- Recommend
selection based on input and assist in locating appropriate size, color, etc.
- Explain use and
care of merchandise; demonstrate if necessary
- Assist customers
in trying on or fitting clothing and/or accessories
- Bag or package
purchases, and wrap gifts
- Establish
first-name rapport, thanking customer for shopping
2. Computer & Clerical
- Open register and
close/reconcile by counting money, separating charge slips, and
balancing cash drawer
- Compute sales
prices, total purchases and process cash or credit payments
- Understand and
execute exchange/return policies
- Maintain
knowledge of current sales and promotions
- Inspect, prepare
and ticket merchandise to ready for purchase
- Receive product
into POS, update pricing and reconcile discrepancies with suppliers
- Restock and
inventory merchandise
3. Shop Keeping
- Attractively
arrange and display merchandise to captivate customers and promote sales
- Maintain a
pleasing ambiance with appropriate music, temperature and pleasant smell
- Clean and tidy
public space of shelves, counter tops, tables; vacuum and mop floors
- Organize and
maintain non-public areas of back stock and store supply storage
- Watch for and
recognize security risks and thefts, know how to prevent or handle these
situations
The Fine Print:
- Excellent verbal skills, Japanese, Chinese or Vietnamese speaker
a plus
- Part-time: two to four days a week
- Pay DOE
- Employee discount, clothing stipend based on merit
